
Pass it on - what your customers really think
Award holders now have the chance to get feedback from their customers, through the healthyliving award comments cards.
Since the launch of the award we have supplied these postcard-sized cards for award holders to display. Customers can fill in their comments and return them to the healthyliving award team by means of a freepost address.
The team uses these comments to follow up any complaints or concerns that customers may have. However, the vast majority of comments we receive are very positive, so we thought it’s only right that we should pass on the praise to where it’s due!
From now on, our administration team will scan the comments cards we receive each quarter, and send them on to the relevant award holder. To maintain customer confidentiality, we will blank out customer names and contact details.
Past comments we have received about various establishments have praised everything from the menu choice to the service, and even the artwork on the walls! Many of them are appreciative of the healthy options on offer. They often make us smile, and we hope they’ll give caterers a boost too.
Courgette Cake
Recipe courtesy of University Hall at the University of St Andrews
Method
- Preheat oven to 200°C.
- Simmer the dates until soft, leave to cool and then chop into small pieces.
- Whisk the eggs briefly then add chopped dates.
- Fold in flour, bicarbonate of soda and cinnamon.
- Add courgettes and mix well.
- Line a cake tin with greaseproof paper, add mixture and bake for 35 minutes (30 minutes for a fan-assisted oven).
- Leave to cool and then top with low-fat cream cheese and sprinkle with a little granola.
Ingredients:
4 eggs
500g pitted dates
250ml water (for dates)
450g self-raising flour
¾ teaspoon bicarbonate of soda
1 ½ teaspoons ground cinnamon
450g peeled and grated courgettes
For topping:
50g low fat cream cheese
granola
healthyliving award • Consumer Focus Scotland
Royal Exchange House •
100 Queen Street • GLASGOW • G1 3DN
Phone: 0141 226 5261 • Fax: 0141 221 9695
Website: www.healthylivingaward.co.uk
e-mail: general enquiries: enquiries@healthylivingaward.co.uk
newsletter: coretalk@healthylivingaward.co.uk
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May 2011
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